hbejj Responsible Gaming —
Awareness is the best protection
Let entertainment be fun — not stressful. hbejj believes every player should game with full awareness, in control, and within their means.
Why does Responsible Gaming matter?
Online betting and casino gaming are a form of entertainment. But like any form of entertainment, it is important to maintain healthy and mindful habits. hbejj always wants every one of its players to enjoy a positive experience — win or lose.
Responsible gaming means staying aware of your budget and time, and having the courage to seek help when needed. It is not a sign of weakness — it is the mark of a smart player.
At hbejj you have access to deposit limit controls, a time-out option, and the ability to self-exclude — all designed to keep you in control. Our 24/7 support team is always ready to guide you in the right direction.
Remember: Play for fun, not as a guaranteed source of income. Every game outcome is random and there is no such thing as a predetermined win. Betting beyond your budget, or repeatedly playing to recover losses — these are warning signs.
Your Protection Tools
Deposit Limit
You decide how much you can deposit per day, per week, or per month. Once a limit is set, it cannot be exceeded. At hbejj, this control is entirely in your hands.
Time-Out Feature
Need a short break? Temporarily suspend your account for a set period. During this time you will not be able to log in or place bets — the most effective way to clear your head.
Self-Exclusion
If you feel gaming is getting out of control, use self-exclusion to keep your account closed for an extended period. Contact hbejj support to activate this.
Gaming History Review
View your gaming history in your account — how much time you have spent playing, and how much you have deposited and withdrawn. Review your own habits and make changes if needed.
24/7 Support
If you feel troubled at any time, reach hbejj via live chat or email. Our support team is ready to help in both Bengali and English.
Minor Protection
hbejj strictly enforces the 21+ age limit. Age verification is mandatory during account registration. We are firmly committed to keeping minors away from gaming.
Warning Signs of a Problem
If any of the signs below appear in you or someone close to you, contact hbejj support immediately or set limits on your account.
- Continuously playing to recover lost money, known as "chasing losses."
- Hiding your gaming habits from family or friends, or lying about it.
- Spending money beyond your set budget — drawing from bills, food, or other essential expenses.
- Feeling unable to stop gaming, or thinking "just one more round and I'll win."
- Feeling restless, irritable, or moody when not gaming.
- Prioritising gaming over work, studies, or family responsibilities.
- A tendency to place bets using borrowed money or credit.
Need help? — Contact hbejj support 24/7 via live chat or by email: [email protected] — assistance is available in both Bengali and English.
Ask Yourself
Think honestly about the questions below. If the answer to more than one is "yes," it is time to reconsider your gaming habits.
Do I find extra money beyond my set budget in order to keep playing?
Do I lie to or hide things from family or friends about my gaming?
After a loss, do I bet more to try to make up for it?
Even when I know I should stop gaming, am I unable to?
Is gaming having a negative effect on my professional or family relationships?
Do I believe gaming will solve my financial problems?
Set Your Limits — On Your Own Terms
hbejj understands that every player's situation is different. That is why we offer a range of control features that you can customise yourself.
Deposit Limit: Set your maximum daily, weekly, or monthly deposit amount from your account settings. Reducing a limit takes effect immediately. Increasing a limit is subject to a waiting period — which prevents you from making impulsive decisions.
Bet Limit: Set a personal cap on the maximum amount you will wager within a given period. Remind yourself of this limit at the start of every session.
Time-Out: If you feel you need a few days' break, you can take a time-out ranging from 24 hours to several weeks. During this period your account is inactive and no bets can be placed.
Self-Exclusion: If gaming is becoming a serious problem, choose self-exclusion. This allows you to close your account for an extended or permanent period. Contact hbejj support directly to take this step.
To take any of these steps, reach us via our 24/7 live chat or by email — [email protected]. Our team will speak with you sensitively and in complete confidence.
Core Principles of Responsible Gaming
Follow these principles before playing at hbejj. They will keep your experience enjoyable and sustainable.
Play for entertainment
Always treat gaming as a form of entertainment, not a source of income. Wins may come, but they are never guaranteed.
Set your budget in advance
Decide how much you can afford to spend before you start playing. Stop when that amount is gone.
Set a time limit
Set a time limit for each session. Long sessions reduce your judgement and create a tendency to take greater risks.
Never bet on emotion
Do not place bets when you are angry, sad, or stressed. Play with a calm mind and in a good mood.
Take regular breaks
Rather than playing for long stretches without stopping, take regular breaks. Spend time with family and friends.
Seek help without hesitation
If you recognise a problem, contact hbejj support straight away. Asking for help is an act of courage.
Questions & Answers on Responsible Gaming
Stay aware,
play with joy
Come to hbejj within your limits, in control — and enjoy the best entertainment experience.